HCSS offers two ways to implement your new shop management software, and both are designed to get your company up and running as smoothly and quickly as possible.
Implementation
Can my training days be split up and/or held at different locations?
HCSS recommends bringing your entire team to a central location for training and implementation sessions. However, we understand this is not always possible, and we are happy to try to accommodate your company’s needs.
What will I learn in HeavyBid 201?
HeavyBid 201 is a more in-depth course for current HeavyBid users who are looking to utilize the more advanced features within the software. It is also geared more toward those who own Advanced or Comprehensive systems.
What will I learn in HeavyBid 101?
HeavyBid 101 is best for new estimators who have been hired by a company that is already using HeavyBid. It is a good basic training course for new users in a current, established system.
What is the difference between a HeavyBid class and onsite training?
HeavyBid 101 and 201 classes are perfect for when you have one or two employees who need to be trained in HCSS HeavyBid.
Can I take training online?
Online implementations are perfect for companies with a small rollout or for those who just cannot make it to the HCSS campus in Sugar Land, Texas, for two days of process design.
Can I discuss plans with the contract trainer before he arrives?
If you are concerned about what will be discussed during your training session, or would like to go over any specifics regarding your company’s needs or the trainer’s plans, that is no problem.
What are my software registration codes?
Once your software is purchased, you will receive an email from HCSS containing your registration codes. Please check your spam folders if you do not receive it.
Can I get a temporary license to accommodate the number of attendees in training?
We are happy to provide temporary licenses for your software to accommodate those employees on your implementation team. We can provide these licenses once payment for training has been received.
Do I need to bring my laptop to Sugar Land? Should I have remote access back to the office?
HCSS recommends bringing your own laptop for your design session at our Sugar Land, Texas, campus. However, we do have loaner laptops available if needed.
Where can I find information and tips for setting up my system?
Visit the HCSS Help Center at https://help.hcss.com to read articles on all of our HCSS products, including an entire section on Estimate and System setup for HeavyBid and HeavyJob and Library setup for HeavyJob.
What can we do before we get to the HCSS office?
There are several pieces of homework to do before coming to HCSS, such as installing the software.
