Tools to Help You Improve Your Productivity
HCSS Dispatcher is a centralized, integrated crew and equipment scheduling system.
Magnet Board
Designed for easy point-and-click scheduling of crews, equipment, and rentals, HCSS Dispatcher is built to mimic your magnetized white board so you can easily see your choice jobs on one screen.
Planner View
See all of your jobs in a flat, multi-day format, viewed by type of work or type of resource, to efficiently plan what comes next, maximize your owned resources, and avoid downtime and unnecessary rentals.
Field Notification
Text or email schedules directly to your entire workforce, location by location, or to a handpicked group using the schedules you created, all in a few clicks.
Dispatching Equipment
Automatically add relocated equipment to move lists, make simple drag-and-drop assignments to internal or external truck drivers, and notify drivers of moves by text or email.
Rental Tracking
Manage all of your rentals, equipment, and small tools in one place. See how many days until resources are due back and how much they’re costing you, and spot alternatives within your own fleet.
Equipment Map View
See all of your jobs on a comprehensive map to find and dispatch needed equipment or resources nearby.
Integration with Other HCSS Products
Push crews and equipment to the HeavyJob time card, manage usage with Equipment360 and FuelerPlus, capture meter readings with HCSS Telematics, and import needs requests from HeavyBid.
Small Tools & Inventory Tracking
Ensure you always have the right tools and inventory on hand to help your jobs stay on time.Scheduling and Dispatching Products That Work Together Across Your Entire Company
We offer a full suite of products that can help you through every stage of a project, from bid to completion. Send scheduled resources to time cards in HeavyJob, manage usage and scheduled maintenance with Equipment360 and FuelerPlus, get locations and meter readings from HCSS Telematics, and receive needs requests from HeavyBid for more efficient dispatching.
YOUR BUSINESS
Estimating & Bidding
HeavyBid
- Unit price & lump sum bids
- Rapid estimate creation from:
- Libraries
- Past estimates
- Calculation routines
- Assemblies
- DOT imports
- RSMeans data (option)
- Richardson data (option)
- Analysis tools
- Rapid change tools
- Comparisons to estimate and actual production history (w HeavyJob)
- Invitation to bid
- Quote management
- Cost spreading routines
- Multiple pricing options
- Multiple bid proposal formats
- Electronic bid submittals
- Budget export to accounting
- Budget export to HeavyJob
- RFIs (2018)
HCSS Plans
- Quantity takeoff
- Annotation capabilities
- Document control
- Version control
Field Management
HeavyJob
- Simple & easy interface
- Diaries
- Time cards
- Progress quantities
- Photos
- Materials & subs
- Production analysis
- Real-time cost feedback
- Production planner
- Needs requests
- Skills & certifications
HCSS Plans
- Quantity takeoff
- Annotation capabilities
- Easy attachment to submittals, etc.
- Instant field to office communication
- Responsibility assignments
- Record “As-Built”
- Document control
- Version control
HCSS Safety
- Meetings
- Inspections
- Observations
- Near misses
- Incidents
- JHAs
- Skills & certifications
HCSS Employee App
- Simple interface
- Clock in/out
- Payroll hour verification
- Equipment inspections
- Safety observations
- Custom items such as “not injured”
- Multi-employee time clock kiosk
- Upcoming schedules (w/ Dispatcher)
- Cost code hours (2018)
HCSS Trucking
- Easy smartphone truck identification
- Easy recording of loads/dumps
- Quantity capture
- Foremen/operators as ticket takers
- Unattended site logging
- Internal & external trucks
Project Management & Job Costing
HeavyJob
- Time card approvals
- Production reports
- Change orders
- T&M billing
- Forecasting
- Pay estimates
- Job cost reports
- Payroll hour reports
- Accounting TrueUp (w/ DIS)
- RFIs (2018)
- Submittals (2018)
- Document tracking (2018)
- HCSS Plans integration
HCSS Plans
- Quantity takeoff
- Annotation capabilities
- Document control
- Version control
HCSS Safety
- Inspections, Near Misses, Incidents
- Free safety observations for all employees
- Leading indicator analysis from field data
- Closed-loop follow-up process for issues
- 1,000 standard meetings, inspections, JSAs
- Meetings, inspections, & JSAs are customizable
- Critical meeting topics can be pushed to field
- OSHA reporting
- Skills and certifications
- Quality reports (2018)
Dispatching & Scheduling
HCSS Dispatcher
- Electronic “Magnet Board” Scheduling of people, equipment, materials, trucks, inventory, and small tools
- Snapshot of past, present & future
- True up locations vs HeavyJob timecards
- Driver move assignments
- Rentals
- Management of future “needs”
- “Needs” import from HeavyBid
- Foremen “needs” from HeavyJob
- Crew export to HeavyJob
- Dispatching report to HeavyJob
- Show up instructions to employees
Safety, Quality, & Skills
HCSS Safety
- Inspections, near misses, incidents
- Free safety observations for all employees
- Leading Indicator analysis from field data
- Closed-loop follow up process for issues
- 1,000 standard meetings, inspections, JSAs
- Meetings, inspections, & JSAs are customizable
- Critical meeting topics can be pushed to the field
- OSHA reporting
- Skills and certifications
- Quality reports starting in 2018
Inspections
HCSS Inspections
- Equipment Inspections
- Field Equipment Inspection Data
- Drive Vehicle Inspection Reports
- Pre and post-trip inspections
- Customized inspections
Forms
HCSS Forms
- Free with HeavyJob or Safety
- Customizable mobile forms
- PDF fillable forms
- Autofill from Time Cards (w HeavyJob)
Fleet Management
Equipment Maintenance
- Preventive maintenance
- Work orders
- Work order Assignment/Scheduling
- Mobile mechanic app
- Equipment repair history
- Equipment inspections
- Field equipment inspection data
- Field maintenance requests
- Automated meter readings (w/ GPS)
- Telematics data reporting (w/ GPS)
- Warranty tracking
- Inventory/parts management
- Utilization reporting
- Idle time reporting
- Replace or repair dashboard
Fuel Tracking
- Mobile phone app
- Fuel & fluid tracking
- For fuel truck drivers, foremen, lowboy drivers, etc.
- Transactions to/from trucks/tanks
- Third-party fuel card interfaces
- Fuel charged to equipment/jobs
- Fuel analysis report
Telematics/GPS
- Mixed fleet data in one location
- HCSS GPS hardware
- OEM GPS data integration
- Aggregated HCSS + OEM GPS data
- Interface to other HCSS Software
- Location, meter, idle time, fuel level, fault codes
- Stolen equipment alerts
- Geofence entry/exit logs
- Mobile geofence reporting
- Cycle time reporting
- Equipment utilization reporting
- Customized alerts:Speeding, hard braking, etc.
Trucking
- Automation of truck tickets
- Simple & accurate verification of loads
- Quantity capture
- Fewer payment conflicts & discrepancies
- Possible elimination of ticket takers
- Unattended site logging
- Internal & external trucks
- Integration with HeavyJob
- Broker portal with real-time reporting
- More (2018)
DOT & Other Interfaces
D.O.T. & Other Interfaces
- Nearly all state DOTs
- Download of biditems
- Download of avg. bid prices
- Upload of bid prices
- Some cities & counties
- Private services such as Amtek
- Spreadsheets
Payroll & Accounting Interfaces
Payroll & Accounting Interfaces
- Budget export from HeavyBid
- Payitem export from HeavyBid
- Vendors and subs from HeavyBid
- JD Edwards (custom)
- Labor & equipment hours from HeavyJob
- Quantities from HeavyJob
- Jobs, equipment, employees & cost codes to HeavyJob
Accounting Systems
- Viewpoint family
- Dexter & Chaney
- Sage family
- JD Edwards (custom)
- CMIC (custom)
- Foundation
- Explorer family
- Quickbooks
- PeachTree
- Most Others
Backed By:
Cloud Hosting
Professional Services
Used to Improve Dispatching for Some of the Top Construction Companies
Our construction scheduling software is scalable to fit your company’s needs. No matter the size of your company, HCSS Dispatcher helps you easily schedule and dispatch resources to your jobs more efficiently.
See What Our Customers Have to Say
We’re proud of our construction scheduling and dispatching software, but we’re even more proud of our customers who use it.
It’s really helping for the day-to-day operation to know where things are at, but we’re also taking it the next step further and forecasting.
Mike Walker
IT Director
A.H. Beck Foundation Co., Inc.
Play Full Response (0:45)
The biggest benefit I see from it is locating equipment, and locating unused equipment, equipment that can be utilized elsewhere.
Kyle Gould
Production Manager
Reece Albert, Inc.
Play Full Response (0:58)
Frequently Asked Questions About Our Scheduling and Dispatching Software
Find answers to some key questions you may have regarding HCSS Dispatcher.
What is HCSS Dispatcher?
HCSS Dispatcher improves your scheduling and dispatching efficiency by avoiding downtime and delays, reducing unnecessary rentals, and automating routine tasks.
The Digital Magnet Board allows users to point and click to schedule resources—including equipment, crews, and assets—and point and click to add people into crews during setup. With up to 200 locations per magnet board and an unlimited number of boards, HCSS Dispatcher works for any size company.
You can create boards based on superintendent, region, group, or location, with fully customizable color and status setups. You also can filter boards by employee or equipment and copy previous schedules to make setup even easier.
We know rentals can be tricky, so HCSS Dispatcher allows you to track rentals for equipment and small tools, as well as the reasons for renting them, and shows you overdue rentals and automatic cost calculations by day, week, or month so you know exactly how much you’re spending.
All owned and rented equipment can be assigned by dragging and dropping to a driver, and moves can be filtered for easy tracking, with notes and customizable fields to track exactly what you need. You can even email moves to drivers so they have their schedules in advance. And employees can be searched and added to schedules by type and skill to ensure you have the right guy on the job.
See how HCSS Dispatcher works with other HCSS software
Dispatchers are visual people, which is why HCSS Dispatcher’s Map View includes a geographical display of all jobs, yards, and other locations. Plus, you can filter jobs by several fields. Display route information or search for resources based on proximity, and display real-time (and historical) locations using HCSS GPS.
HCSS Dispatcher also integrates with HeavyJob and HeavyBid to receive needs requests, new resources, and meter readings, and the dispatching software sends crew setups and resources directly to HeavyJob to fill time cards. You can also export equipment information to Equipment360 to stay up-to-date on utilization and maintenance.
How many HCSS Dispatcher licenses should I buy?
The number of HCSS Dispatcher licenses you need depends on your company size and the number of people who will be accessing the estimating system.
HCSS Dispatcher licenses are designed to be used mainly by your company’s dispatchers and schedulers. However, owners, executives, operations managers, project managers, crew leads, and accountants may also access HCSS Dispatcher at times.
HCSS suggests purchasing one license for each dispatcher who will be in the system, plus an additional shared license for other job roles. Or, you could purchase one license for each person who needs to access the system at the same time.
Learn more about HCSS Dispatcher pricing »
HCSS Dispatcher licenses are shared and can be used concurrently. The number of licenses purchased represents the maximum number of people that can be in the system at the same time. A single-user network version is available for companies that would like to purchase one license but will have several users.
See ways to host HCSS Dispatcher »
HCSS does offer discounts starting with the second HCSS Dispatcher license purchased.
How do I host HCSS Dispatcher?
Choosing the right software hosting solution for your organization is an important part of your HCSS Dispatcher purchase process. Whether your company is a small sole proprietorship or a large, multi-divisional corporation, HCSS Dispatcher has a solution that fits your organization.
Network
Your company can host HCSS Dispatcher licenses and data on your own server or cloud, allowing for multiple users to be in the system and have access to the same data at the same time (or separately). HCSS Dispatcher network licenses are shared and can be used concurrently, so the total number of licenses purchased represents the maximum number of users who can be logged into the software at the same time.
HCSS Cloud-hosted
If you’d prefer to let someone else handle the IT side of HCSS Dispatcher, the HCSS Cloud can host your licenses and data on our own highly secure servers. When you purchase HCSS Cloud Services, we’ll take care of all the technicalities behind the scenes. We’ll perform regular security maintenance and data backups, and we’ll also perform all HCSS product updates when you’re ready. All you have to do to access your software is connect to HCSS Dispatcher (or other HCSS products) through an internet connection on any device.
HCSS Cloud licenses are individually named per user, so your company will need one for each person accessing HCSS software in the cloud. Once logged into the cloud, however, HCSS Dispatcher licenses are shared and can be used concurrently, just like a regular network system.
See pricing for HCSS Dispatcher »
Enterprise
If you are part of a large company with multiple divisions doing different types of work, an enterprise network may be right for you. Our enterprise version of HCSS Dispatcher allows companies with multiple divisions to share software licenses while maintaining completely different data sets.
For example, if you are a bridge work dispatcher, you will only see bridge work assets available to your division when you log into HCSS Dispatcher. But your utility division will only see utility resources, despite using the same licenses.
For those companies that would like to share one license for several users, a single-user network version is available.
How do I get my company up and running with HCSS Dispatcher?
HCSS offers two ways to implement your new dispatching software, and both are designed to get your company up and running as smoothly and quickly as possible.
In most cases, HCSS recommends our traditional onsite implementation. This process includes two days of workflow design and training at your company. We’ll discuss your dispatching and scheduling goals, review current processes, build improved workflows, help you plan your rollout, and train your users.
The onsite implementation includes Planning, Implementation, and Post-Deployment phases. During the planning stage, you will work with a dedicated HCSS Professional Services team to create an assessment of your company, define your implementation scope and requirements, and install your new software. The Implementation stage involves reviewing old and creating new processes, performing solution work-throughs, and creating integrations with other software. In this phase, you will create action items, define requirements, and perform user testing until the entire software system is up and running. In Post-Deployment, you will receive follow-up calls from Professional Services, as well as continuous education and technical support from HCSS.
There is also an online implementation option. This shortened version of our full, onsite implementation includes the same process review and design and will involve regular check-ins via phone call and webcam.
Who Is Involved
Regardless of how you choose to implement your new software, HCSS and your key stakeholders will participate in status calls throughout the implementation process and provide weekly updates regarding project action items to ensure that all requirements are met. Throughout that process, we suggest including the following team members:
• Executive Sponsor — Ensures that project aligns with key objectives.
• Project Manager — Main point of contact throughout the project who will sign off on each phase and coordinate and schedule company personnel.
• Software Champion — Internal product expert for company, and go-to person for employees.
• Operations Representative — Can speak and make decisions for operations team.
• Payroll Representative — Can speak and make decisions for payroll team.
• IT Systems Representative — System and infrastructure support person.
What will happen at HCSS?
On day 1, your representatives and your dedicated Implementation Specialist will review and discuss immediate goals for the implementation and long-term usage of HCSS Dispatcher, including expectations for how you will use the program. You will then discuss current processes, procedures, and reporting for your dispatcher, reviewing what is and is not working and what you would like to see new or different.
Day 1 also includes a review of HCSS Dispatcher functionality before reviewing, updating, and importing data into the software and performing initial hands-on training. During this time, you will learn to use HCSS Dispatcher to allocate and schedule resources for the next day.
During day 2, your trainer will review and answer any questions from day 1 before continuing hands-on training. Users will complete the schedules created on the previous day and get some additional practice in using the program based on their roles.
Based on the training and your input, we will adjust newly created processes as needed and talk about the features and functions you will use in the program, including who will perform those functions. At the end of day 2, you will create a to-do list of items to complete before HCSS visits your company, and wrap up the training.
What will happen at our company?
Once onsite, our implementation specialist will train any other end users. The goal is that all installation is completed before the on-site implementation so that coaching and integration walkthroughs may begin immediately.
How much does HCSS Dispatcher implementation cost?
Most companies require two days of implementation with one trainer.
More complex implementations may incur additional costs, depending on your company’s needs.
Does HCSS Dispatcher work with other HCSS software?
HCSS Dispatcher goes beyond your magnet board by interfacing with other HCSS products to help you stay on track and maximize efficiency and productivity.
HCSS Dispatcher works with HeavyBid estimating software to receive your project schedules and resource needs and alert your dispatcher to future scheduling needs. Create future crew and equipment schedules automatically once you’ve won the bid, saving time and effort in creating schedules by hand.
For your job management needs, HeavyJob can automatically fill your time cards with crews and equipment based on the Daily Dispatch in HCSS Dispatcher to save your foremen valuable entry time. This feature also alerts the job site to scheduled material deliveries so they know what to expect and can report missing deliveries.
HeavyJob will automatically send all jobs, equipment, and employees to HCSS Dispatcher to fill resources and schedules. And exceptions, utilization reports, and meter readings from HeavyJob help the dispatcher understand what equipment can still be used and what needs a break for maintenance.
Equipment status also can be monitored in Equipment360 using equipment schedules and updates from HCSS Dispatcher. The equipment management software receives locations, meter readings, and foremen so your mechanic always knows where the assets are and how they’re being used. In addition, meter readings from Equipment360 are sent back to HCSS Dispatcher to notify the scheduler when a piece of equipment cannot be used due to scheduled preventative maintenance.
Pair HCSS Dispatcher with HCSS Telematics for maximum scheduling efficiency. Send your equipment, locations, geofences, and truck plans directly to the GPS system, and receive meter readings, run times, equipment locations, and other reporting data back from HCSS Telematics to have a clear idea of how your equipment is being used.
