HCSS Dispatcher improves your scheduling and dispatching efficiency by avoiding downtime and delays, reducing unnecessary rentals, and automating routine tasks. The Digital Magnet Board allows users to schedule resources—including equipment, crews, and assets—and point and click to add people into crews during setup. With up to 200 locations per magnet board and an unlimited number of boards, HCSS Dispatcher works for any size company.

HCSS Dispatcher allows you to track rentals for equipment and small tools, as well as the reasons for renting them, and shows you overdue rentals and automatic cost calculations by day, week, or month so you know exactly how much you’re spending. All owned and rented equipment can be assigned by dragging and dropping to a driver, and moves can be filtered for easy tracking, with notes and customizable fields to track exactly what you need.

The number of HCSS Dispatcher licenses you need depends on your company size and the number of people who will be accessing the estimating system.

HCSS Dispatcher licenses are designed to be used mainly by your company’s dispatchers and schedulers. However, owners, executives, operations managers, project managers, project engineers, crew leads, and accountants may also access HCSS Dispatcher at times.

HCSS suggests purchasing one license for each dispatcher who will be in the system, plus an additional shared license for other job roles. Or, you could purchase one license for each person who needs to access the system at the same time.

Your company can host HCSS Dispatcher licenses and data on your own server or cloud, allowing for multiple users to be in the system and have access to the same data at the same time (or separately). Or if you’d prefer to let someone else handle the IT side, the HCSS Cloud can host your licenses and data on our own highly secure servers.

If you are part of a large company with multiple divisions doing different types of work, our enterprise version of HCSS Dispatcher allows companies with multiple divisions to share software licenses while maintaining completely different data sets.

For those companies that would like to share one license for several users, a single-user network version is available.

In most cases, HCSS recommends our traditional onsite implementation. This process includes two days of workflow design and training at your company. We’ll discuss your dispatching and scheduling goals, review current processes, build improved workflows, help you plan your rollout, and train your users.

There is also an online implementation option. This shortened version of our full, onsite implementation includes the same process review and design and will involve regular check-ins via phone call and webcam.

HCSS Dispatcher works with HeavyBid to receive your project schedules and resource needs. HeavyJob can automatically fill your time cards with crews and equipment based on the Daily Dispatch in HCSS Dispatcher and alert the job site to scheduled material deliveries.

HeavyJob will automatically send all jobs, equipment, and employees to HCSS Dispatcher to fill resources and schedules. Equipment status also can be monitored in Equipment360 using equipment schedules and updates from HCSS Dispatcher.

Pair HCSS Dispatcher with HCSS Telematics to send your equipment, locations, geofences, and truck plans directly to the GPS system.