Visit the HCSS Help Center at https://help.hcss.com to read articles on all of our HCSS products, including an entire section on Estimate and System setup for HeavyBid and HeavyJob and Library setup for HeavyJob. The Help Center also features the ability to live chat or start a remote session with a Technical Support Analyst.
There are Help sections in HCSS HeavyBid, HeavyJob, Equipment360, and HCSS Dispatcher that can give you guidelines to set up your system as well.
For helpful how-to videos, visit our YouTube channel, www.youtube.com/hcsssoftware. Video playlists are separated by product.
For specific questions regarding setting up your equipment, crews, or jobs, please call HCSS Support at the following numbers:
HeavyJob & HCSS Safety: 1-855-231-7878
Equipment360, HCSS Dispatcher, FuelerPlus: 1-855-231-7877
HCSS Telematics: 1-855-231-7874
General Support: 1-800-444-3196