HCSS Support
HCSS Support is there when you need it.
Three Rings or Less
HCSS breaks the mold when it comes to software support and offers one of the best support systems in the country. We understand that your business doesn’t just operate from 9 to 5 and that last minute help with a bid can mean the difference between a won or lost project and money in the bank.
In-House Support
• Our support team is available 24/7/365
• Every call is answered in 3 rings or less
• Call, email, or chat with us
• We never outsource our team members.
Don’t believe us? Give us a call at 1-800-444-3196.
Support in Action
Support, also available through the HCSS Help Center, with troubleshooting tips, articles on common issues and solutions, and live chat capabilities. We can also access your machine to see exactly what you see. Support extends beyond our software to help fix your technical issues.
See How We Stack Up Against the Competition
No phone trees, no automated recordings, just real people working in our Sugar Land, Texas office.
Watch Our Support in Action
Support is also available through the HCSS Help Center with troubleshooting tips, articles on common issues and solutions, and live chat capabilities. Call first thing in the morning, or in the middle of the night, and speak to someone right away. See how we do it.
“That was easy. Answered on the second ring. I expected a computer to answer and I was kinda shocked after I realized I was talking to a live person. Almost didn’t know what to say. I was listening for a series of option buttons to push starting with the option para Espanol, oprima dos. Top notch support!!!”
– Stan Allen, Ed Bell Construction