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Product Implementation

What can we do before we get to the HCSS office?

There are several pieces of homework to do before coming to HCSS, such as installing the software. Please call our HCSS Support department [...]

What is the benefit of my company coming to your office in Sugar Land?

We understand that you’re busy, and that time is precious to your company and employees.However, bringing a team of employees [...]

Who from our company should come to our design session in Sugar Land?

We suggest sending between 3-7 people, based on the size of your implementation and the roles each person plays. At [...]

What can we do prior to our visit?

There are several pieces of homework to complete before coming to HCSS.Technical requirements callDuring this call, HCSS will introduce our process and methodology [...]

Can we implement a new accounting system at the same time as HCSS software?

In order to have full access to all of your employee resources, we recommend going live and being fully familiar [...]

What do we discuss during calls?

During the project kickoff call, HCSS will introduce our process and methodology to you and your team. We will discuss [...]

Is payroll export part of the implementation process?

Payroll export is part of the setup and implementation process for our software. It is included at no extra charge [...]

Can we implement multiple products at once?

It is not uncommon for a company to purchase multiple HCSS software products—or all products—at one time.Depending on the team overlap and [...]

What will we discuss during implementation?

Each implementation is tailored directly to your company’s structure, as well as your needs. Because of this, every implementation is [...]

Who will be involved in our implementation?

It is important that you put the right team together in order to implement your new software correctly and to [...]

What is involved in HeavyBid implementation?

With exceptions for extremely large companies or major rollouts, HeavyBid implementation does not typically require that the customer come to the HCSS offices. Instead, [...]

What happens between the Sugar Land session and the onsite training?

Most implementations require that your company bring key decision makers to our Sugar Land, Texas, campus for two days of [...]

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