There are several pieces of homework to do before coming to HCSS, such as installing the software.
Product Implementation
What is the benefit of my company coming to your office in Sugar Land?
Bringing a team of employees to the HCSS campus in Sugar Land, Texas, for the design session to implement your new HCSS software is key to getting your company up and running and using your new investment efficiently.
Who from our company should come to our design session in Sugar Land?
We suggest sending between 3-7 people, based on the size of your implementation and the roles each person plays.
What can we do prior to our visit?
There are several pieces of homework to complete before coming to HCSS.
What do we discuss during calls?
During the project kickoff call, HCSS will introduce our process and methodology to you and your team. We will discuss who will be on the HCSS and customer teams, so it is important that your entire software implementation team is involved in this call.
Is payroll export part of the implementation process?
Payroll export is part of the setup and implementation process for our software. It is included at no extra charge in most cases, although heavy customization of the export process may incur additional costs.
What is DIS and TrueUp?
Data Integration Services (DIS) is a program that uses either a Structured Query Language (SQL) view (a table of data) or a flat file to allow HCSS to integrate data. TrueUp reconciles the estimated costs in HeavyJob with the actual costs in accounting without having to rekey those codes.
What will we discuss during implementation?
Each implementation is tailored directly to your company’s structure, as well as your needs. Because of this, every implementation is different, although they usually follow a general structure.
Who will be involved in our implementation?
It is important that you put the right team together in order to implement your new software correctly and to get your entire company using it well.
What is involved in HeavyBid implementation?
At the onsite HeavyBid implementation, the HCSS trainer will work with you to conform your current estimating processes to fit them into your new estimating software, while setting up the HeavyBid system to fit your company’s needs.
What happens between the Sugar Land session and the onsite training?
Most implementations require that your company bring key decision makers to our Sugar Land, Texas, campus for two days of process design.
Why should we come to your office in Sugar Land?
We understand that you’re busy and that your business is important. However, the HCSS environment allows you to completely focus on learning the capabilities of the software and creating the proper processes, facilitating good discussion between different department spokespersons in your company without the distractions of day-to-day operations.
