We suggest sending between 3-7 people, based on the size of your implementation and the roles each person plays. At a minimum, you should provide the following:
For HeavyJob
- Executive Sponsor This person ensures that the project aligns with your company’s key objectives.
- Software Project Manager This will be the main point of contact for HCSS throughout the project. Note that this should not be the owner of the company.
- Software Champion This person is the internal product expert and go-to person for employees in your company.
- Estimating Representative This person can speak and make decisions for your estimating department.
- Operations Representative This person can speak and make decisions for your company’s operations.
- Payroll Representative This person can speak and make decisions for your company’s payroll department.
- IT Systems Representative This is the system and infrastructure support person for your company.
For HCSS Dispatcher
- Executive Sponsor This person ensures that the project aligns with your company’s key objectives.
- Software Project Manager This will be the main point of contact for HCSS throughout the project. Note that this should not be the owner of the company.
- Software Champion This person is the internal product expert and go-to person for employees in your company.
- Operations/Dispatching Representative This person can speak and make decisions for your company’s estimating department.
- IT Representative This person can speak and make decisions for your company’s operations.
- Payroll Representative This person can speak and make decisions for your company’s payroll department.
- IT Systems Representative This is the system and infrastructure support person for your company.
For Equipment360
- Executive Sponsor This person ensures that the project aligns with your company’s key objectives.
- Software Project Manager This will be the main point of contact for HCSS throughout the project.
- Software Champion This is the internal product expert and go-to person for employees in your company.
- Equipment Maintenance Representative This person can speak and make decisions for your company’s equipment maintenance department.
- Payroll Representative This person can speak and make decisions for your company’s payroll department.
- IT Systems Representative This is the system and infrastructure support person for your company.
