In order to reduce rework and limit frustrations, HCSS recommends waiting until you have completed the entire implementation experience to begin working in the system. We want to lay the groundwork for good processes and procedures and avoid the creation of any bad habits that may arise. We assure you that we will help you fully understand the system and demonstrate all features during implementation.
The typical goal is to go live during or directly after your onsite visit. You may be able to begin using the software as soon as you return home from Sugar Land, in a limited capacity. For some customers, we recommend that foremen or mechanics record time using both the new software and their previous method for the first week or two, in order to have duplication and to allow them to get comfortable with the new process.