Generative AI: Your New Construction Assistant
Where generative AI can help with construction work
By now, you probably have an account with ChatGPT, Claude, or another one of these generative AI tools, and no real habit around it. That’s the usual story: a few clever answers in the first week, a screenshot shared with a coworker, then months of not opening the tab. This video marks the point where the series shifts from concepts to daily work, starting with a claim most contractors haven’t tested. These tools handle construction work far better than their reputation suggests. They just rarely get asked to do any.
You’ll walk through the three kinds of work generative AI does well, using the documents that already fill your week: geotechnical reports, spec sections, addenda, subcontracts, RFIs, rough daily notes, and scope letters. You’ll see how much the shape of a request changes the result, watching the same tool read the same document and return two answers of wildly different value. And you’ll learn what changes when you hand a tool your own source material instead of relying on what it already knows, including the name vendors use for that when they pitch it to you.
The last stretch is about caution in two directions. These tools will answer a question they have no information on, fluently and confidently, and incorrectly, so you’ll get a simple rule for deciding when an answer needs checking. You’ll also get the conversation worth having before any of this becomes a habit at your company, including which information is allowed into which tool. By the end, you’ll know what to hand these tools, what to expect back, and what to keep out.
What you'll learn
- Identify the three kinds of work generative AI genuinely does well.
- Turn a vague request into one that returns something usable.
- Give a tool your own documents to answer from, and ask it to show its source.
- Apply a rule for when an AI answer needs verification.
- Decide what company information is allowed into a public AI tool.
Related resources
Frequently asked questions
Does it matter which generative AI tool I use?
Less than you’d think. ChatGPT, Gemini, Copilot, and Claude come from different companies with broadly similar capabilities, so the choice usually comes down to what your company already licenses and what your IT policy allows. What you give the tool matters far more than which one you open.
Is it safe to paste our bid numbers into ChatGPT?
Anything you put into a public tool leaves your building, which covers bid numbers, subcontractor pricing, employee information, and an owner’s confidential documents. The video makes the case for deciding what’s allowed in which tool before it becomes a habit, because that conversation is much easier to have in advance than after a bid tab goes in.
Will this video prepare me to use AI in my role?
This is where it gets practical. You’ll finish with specific tasks you can try on real work tomorrow, and a clear sense of what these tools need from you to be worth the time. The one thing it doesn’t cover is how to phrase a request well, which gets its own five-minute framework in the next video.
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Michaela Halliwell, Group Product Manager, Platform, Data & AI, HCSS
Michaela Halliwell is Group Product Manager for Platform, Data Integrations & AI at HCSS, where she leads the strategy & execution of HCSS teams toward one shared vision: an intelligent, connected, and trustworthy platform for civil construction.
Her career spans 16 years across cybersecurity, instructional design, technical writing, information architecture, and product management, which shows in how she builds: platforms that are easy to adopt, well-documented, and ready for AI. She is a frequent speaker on platform strategy and AI in construction. Outside of work, she’s a published author, aspiring runner, mom of three, and unapologetic fan of fancy cheeses.
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