Service when you want it. Support when you need it.


HCSS isn't just world-class software. We're known for providing the best technical support in the business. Our service and support team is there for you when everyone else goes home for the night, no matter what kind of assistance you need. When you're on the clock, we've got you covered.  



Implementation

Training & Implementation Services

In almost no time, HCSS Training & Implementation Services can have your company up and running on HCSS software. We will help you choose the right implementation method to make your company successful.

Learn more about our Training & Implementation process or select a specific product training below. 

HeavyBid |  HeavyJob |  Dispatcher | Equipment360 |  FuelerPlus 
 

Upcoming Trainings


Date Event Location Details

Oct 16, 2014 -
Oct 17, 2014
HB101 & HB201 - October 2014
Seattle
Learn More
Register
Nov 6, 2014 -
Nov 7, 2014
HB101 & HB201 - November 2014
Atlantic City
Learn More
Register
Dec 11, 2014 -
Dec 12, 2014
HB101 & HB201 - December 2014
Houston
Learn More
Register



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Customer Support

When you call support, you'll reach one of our highly trained support technicians who will be able to answer your questions immediately, even if it is in the middle of the night on a weekend!

24/7 Instant Support | Our goal is all calls answered in 3 rings | Never outsourced 


Learn more about our Legendary Support Team.




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Cloud Services

HCSS Cloud Services allow you to connect to your HCSS products without costly IT hardware. You'll also have peace of mind knowing that HCSS has got your updates and backups covered.

Learn more about HCSS Cloud Apps.



University

University Program

More than 80 colleges and universities use HeavyBid in the classroom! Since 1992, HCSS has been a major supporter of education with our University Program. 

The HCSS HeavyBid Student Estimating Software program allows students to take their studying from the page to the screen. Students gain valuable hands-on experience with the leading estimating software in the heavy construction industry. 

HCSS has resources to help every student succeed: 

  • Student software
  • Estimating tips
  • Video tutorials
  • Blog articles
  • Student Facebook group
  • LinkedIn User's Group
  • and more.
For more information, please contact the University Program Coordinator at 800-683-3196 or universityprogram@hcss.com.


Participating Universities

Alfred State College Arizona State University Bishop State Community College Boise State University Bowling Green State University Bradley University Brigham Young University Broward Community College Cal Poly Pomona University Cal Poly San Luis Obispo California State University Chico California University of Pennsylvania Central Connecticut State University Central Missouri State University Clarkson University Delaware Technical & Community College Eastern Michigan University Fairmont State College Ferris State University Georgia Southern University Hudson Valley Community College Illinois State University Indiana University Purdue Iowa State University Kansas State University Linn State Technical College Louisiana Tech University Loyalist College Marquette University Massachusetts Institute of Technology Michigan State University Michigan Technological University Minnesota State University Montana State State University Nanyang Technological University Northeastern University Northern Arizona University Northwestern University Ohio Northern Ohio State University Okanagan University College Oklahoma State University Oregon State University Penn State University Pennsylvania College of Technology Purdue University Renton Technical College Roger Williams University South Dakota State University Southern Illinois University Southern Polytechnic State Southwest Missouri State University Stevens Institute of Technology Tennessee Tech University Texas A&M University Texas A&M University Kingsville Texas Southern University Texas Tech University The Hong Kong Polytechnic University Union College University Arkansas Little Rock University of Akron University of Alaska Fairbanks University of Alberta University of Cincinnati University of Dayton University of Florida University of Kentucky University of Maine University of Minnesota University of Nebraska Omaha University of New Brunswick University of North Florida University of Northern Iowa University of Oklahoma University of South Florida University of Southern California University of Southern Mississippi University of Texas Vanderbilt University Virginia Tech Washington State University Wentworth Institute of Technology




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Custom Programming

What is Custom Programming?

It's programming or reports written just for you! If there is a report you can't live without, HCSS can re-create it. With the average custom report running only $1,000, it's a great option for those who don't want to give up a report they're used to seeing or one that's integral to their operations.

HeavyBid & HeavyJob exports to accounting.

HeavyBid and HeavyJob are set up to export to most accounting systems, and small changes to those exports are not charged for. We will customize our software to export to any accounting system you use. 
 
Custom report and programming fees:

Custom reports can be created for only $125 an hour, and custom programming is $195 an hour. Before any work begins, the scope of all work is discussed and laid out to make sure you get exactly what you want.

To order or discuss custom programming options, please call our support team at 800.683.3196.