List of Sub-Processors
(Last updated August 13, 2025)HCSS is a data processor of the personal data submitted by its customers and its customers’ end users in HCSS’s products. HCSS may utilize third-party data processors called sub-processors to help process the personal data. Third parties used to support the products that do not have access to, or process personal data are not considered sub-processors.
The following list contains the sub-processors utilized by HCSS to support the delivery of HCSS’s products.
Name of Sub-Processor | Description of Processing | Location Where Personal Data is Stored |
6Sense Insights, Inc. | Customer engagement and marketing analytics | U.S. |
ADP, Inc. | Human resources | U.S. |
BeyondTrust Corporation (Bomgar) | Technical and support services | U.S. |
Bill.com | Financial operations for accounts payable and accounts receivable | U.S. |
Amazon Web Services | Cloud hosting and data storage; supplier of Bing Maps | U.S. and EU |
Apple, Inc. | Push notification services | U.S. |
Asana, Inc. | Project and task management | U.S. |
Atlassian, Inc. | Jira for tracking software development and task management | U.S. |
Azure OpenAI | Artificial intelligence features for products | U.S. |
Cvent Inc. | Event management | U.S. |
Datadog, Inc. | Support operations | U.S. |
Docusign, Inc. | E-signature and contract management | U.S. |
Drata Inc. | Compliance management | U.S. |
Duende Software, LLC | User authentication | U.S. |
FileStack, Inc. | Filed uploading in HCSS’s products | U.S. |
Gainsight, Inc. | Customer relationship, support, and analytics services | U.S. |
GitHub, Inc. | Computer programing code repository and management | U.S. |
Google LLC | Google Workspace Google Cloud for corporate email, file storage, and cloud services | U.S. and EU |
Gong.io Inc. | Sales support | U.S. |
Mailgun Technologies, Inc. | Transactional email deliverability tool | U.S. |
Mango Technologies, Inc. (ClickUp) | Project management | U.S. |
Microsoft Corp. | Cloud hosting and data storage; PowerBI reporting | U.S. and EU |
Nylas, Inc. | Document integration | U.S. |
Oracle | Billing and accounting through NetSuite | U.S. |
Pendo.io | Product analytics and user experience optimization | U.S. |
RealtimeBoard, Inc. dba Miro | Collaboration workspace | U.S. |
Redwit SAS | HCSS affiliate for support and operations | EU |
Salesforce.com, Inc. | Customer relations management | U.S. |
Salesloft, Inc. | Online chatbot | U.S. |
Twilio Inc. | SMS messaging | U.S. |
Usercentrics A/S | Cookie permissions management | U.S. |
Versapay | Payment processing | U.S. |
Workato, Inc. | Business integration and automation | U.S. |
Zoom Communications, Inc. | Video conferencing and customer support | U.S. |
