Construction Software Implementation & Customer Support Services
The HCSS Professional Services team understands that transitioning to new software and workflows is no small feat. That’s why our [...]
Professional Services
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Professional Services
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Can I discuss plans with the contract trainer before he arrives?
]If you are concerned about what will be discussed during your training session, or would like to go over any [...]
Can I do my implementation or training online?
HCSS Professional Services currently offers online implementation options for our HeavyJob, Equipment360, HCSS Safety (Basic only), HCSS Dispatcher, FuelerPlus, and HCSS Plans products. [...]
Can I take training online?
HCSS offers online implementations and continuing education training for several of our products. Online implementations are perfect for companies with [...]
Can my training days be split up and/or held at different locations?
HCSS recommends bringing your entire team to a central location for training and implementation sessions. However, we understand this is [...]
How long does implementation take?
Every company’s implementation process is different, based on the HCSS product they are implementing and their individual needs and processes. [...]
Is payroll export part of the implementation process?
Payroll export is part of the setup and implementation process for our software. It is included at no extra charge [...]
What is the benefit of my company coming to your office in Sugar Land?
Bringing a team of employees to the HCSS campus in Sugar Land, Texas, to implement your new HCSS software is [...]
What is the difference between a HeavyBid class and onsite training?
HeavyBid 101 and 201 classes are perfect for when you have one or two employees who need to be trained [...]