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utility contractors in field

How Utility Contractors Get Paid for 100% of Billable Work

If you suspect there are a multitude of tasks and units on jobsites you aren’t getting paid for, here’s a solution to break that cycle and start billing for everything.

By Frank Baumgartner
frank baumgartner hcss

Frank Baumgartner

Product Manager, HeavyJob

frank.baumgartner@hcss.com

Frank Baumgartner is a Product Manager with 14 years of focus on software solutions for infrastructure construction and services companies. He is the Product Manager for HCSS HeavyJob, the industry standard for project management in heavy civil construction, and is laser focused on ensuring that field workers love using HeavyJob, project managers have decision support, people get paid on time, and customers achieve superior profits.

Resilience and reliability are key to electric utility work, and the gas and electric industries alike are responsible for making communities safer. Powering this transformation are all of the contractors across the country. Like any business, successful operations are only possible when turning a profit. This is precisely why so many utility contractors from coast to coast rely on HCSS software to streamline their operations.

underground utilities
Contractors focused on the construction of underground utilities such as gas, sewers, water lines, storm drainage, culverts, and tunnels are always searching for ways to make jobs more profitable.

Why is it so hard to get 100% revenue?

Utility contractors working under master service agreements (MSAs) can deal with a wide-ranging volume of work orders. These self-performing contractors often specialize in building and maintaining electric power transmission and distribution systems, as well as constructing and servicing large capital projects, including renewable energy projects such as solar and wind farms. Additionally, they offer mainline and service installation, maintenance, and emergency repair for water, gas, and other utility services, aiming to support and enhance the critical infrastructure and services that underpin everyday life.

One of the primary issues faced by self-performing contractors is underutilizing data. Capturing accurate, complete data from the field is critical to controlling revenue and improving operational efficiency. However, in many construction environments, the data collected is often incomplete, delayed, or inaccurate - making meaningful analysis nearly impossible.

A major contributor to this issue is the slow and error-prone process of transferring information from the field to the office. Thanks to the digital transformation, every foreman can be equipped with reliable technology that enables them to capture real-time data. With access to a single, streamlined platform, accurate reporting can always be just seconds away.

Ultimately, construction jobs are filled with workers for one consistent reason – getting paid. When HeavyJob was being custom-developed for utility contractors, it quickly became clear that a significant amount of billable work goes unpaid, often because billable units are recorded incorrectly, not documented at all, or submitted so late that they can’t be billed. With the right software – HCSS – missing revenue billings can be a thing of the past.

How will HeavyJob help my business capture 100% of earned revenue?

Designed with operations at the forefront, incorporating decades of feedback from high-level foremen and project managers, HeavyJob is constantly evolving with the flexibility that utility contractors need.

material quantity tracking
The software enables you to track cost and budget details for even the most complex utility-related projects and capture accurate pay items and documentation on simple work orders.

To ensure that all work is billed accurately at the correct rates, HeavyJob is the most timely way to organize and review data, then integrate with your current accounting system to send invoices daily. Never lacking supporting documents and field notes, your operational team can reduce failed inspections, billing disputes, and delayed payments by providing complete documentation and justification for billing and change orders. The ability to invoice completely and accurately, daily, will help you improve your cashflow and get paid every dollar your crews earned.

The following features make HeavyJob the best, first-in-class software solution available, designed to meet the pace and revenue needs for field services in the utility market, including for unit-priced work.

Daily Field Reporting: Paper reports are slow to track and extract info from, and worse, duplicate entries are a regular problem. Using the HCSS Insights reporting tool as a solution, you can compile all of the information and documentation needed to report to owners on work progress.

Bulk Work Order Import: Quickly import all your work orders, enabling you to get work orders shovel-ready faster.

Profit and Performance Analysis: Capture approved billable units and activity-based costs directly from the field, enabling easy review, accurate billing, and in-depth analysis of profit and crew performance - by work order, work type, and across the entire contract.

Progress Tracking: Get real-time status updates on work orders to support project tracking and forecasting.

Track T&M Work: Another advantage is tracking your T&M activities, materials, and subs better with unique cost codes, as well as a toggle switch to identify all of the T&M hours when filling out time cards.

Digital Signatures: Streamline billing by automating electronic reports for fast approval and e-signatures from inspectors and owners.

Billing Export Templates: Reuse templates with the click of a button for easier billing.

With all these enhancements to HeavyJob, utility contractors are now better equipped to manage work orders and work packages, create daily field reports, track progress and crew performance, report work completion with supporting data for owners, and account for every dollar - ensuring they get paid 100% of the revenue they’ve earned.

underground utility construction
Underground utility construction is a common field for HCSS users year-round, even in the middle of winter.

Get rid of pain points & experience the gains

With a powerful program like HeavyJob able to serve as a single solution for managing daily profitability and field operations, HCSS has become an essential resource for maximizing efficiency on every utility project that makes our world a better place.

To start experiencing what HeavyJob can do for your company next, speak with a construction software expert today!