HCSS Dispatcher

Meet the magnet board of the future.

We’ve taken everything you know and love about your magnet board and made it smarter, faster, and more helpful.
Never go hunting for equipment again.

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    Know where everything is

    “Where’s that excavator bucket I bought last month? In fact, where’s that excavator?!” Sound familiar?

    With The Dispatcher, you’ll always know where your resources are: Every piece of equipment, buckets and other attachments, your small tools and inventory items, even your employees. More than that, all of this critical information won’t be stuck in one person’s head. The Dispatcher shows all of your valuable resources spread throughout the company. And that knowledge leads to better decisions on rentals and resource allocation.

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    Point-and-click scheduling

    Easily select any crew or piece of equipment and schedule it for any job in the database, present or future.

    No more double-booking equipment and last-minute scrambling to find the crew or equipment you need.

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    Improve your dispatcher's productivity

    Reduce the time spent searching for a specific piece of equipment or trying to decide the most efficient use of resources. Your dispatcher can spend his or her time doing what is important — scheduling equipment and crews to allow your jobs to run smoothly and make money.


“With The Dispatcher, everybody in the company knows where everything and everybody is, and that’s a huge benefit. We print out a custom report in the evenings before we leave so that the next morning there is no question on where anything is.”

— Jerry Kennedy
Project Manager and Estimator
L.N. Rothberg & Son, Inc.

How It Works


Manage today. Plan for tomorrow.


The planner view lets you get a handle on your schedule. With the fast click-and-drag operation, you can schedule resources days, weeks, or years in advance, all in just a few seconds.

  • Allocate resources efficiently so you can get the most out of your owned equipment. By scheduling ahead, you can see future gaps or double-bookings and make needed changes.
  • Avoid downtime due to not having the right resources on the right job at the right time.
  • Minimize rentals due to last-minute requests and emergency needs.
  • Communicate the schedule to all of your operations so everyone is on the same page.

Visually locate your equipment. Never lose another piece.

The map view lets you see the big picture and know exactly where your resources are at all times.

Sometimes, choosing the right resource means choosing the closest one. We team up with Microsoft® Bing™ Maps to show you where your equipment and crews are, relative to each other and to your job sites. Want to locate the D8 closest to that new job? You’re one search away.

And if you choose to enhance your system with HCSS GPS, we’ll show your equipment moving on the map in real time.

Don’t plan your moves in the dark. Switching over to the map view can help you get a better feel for distance and time, and then choose the right moves that make sense for your company.

With HCSS GPS, The Dispatcher gets a little boost that can amount to tons of savings on your end — from theft prevention to increased production.

Real-time tracking. We’ll show you those dozers, dump trucks, and pavers moving on your screen, whether they’re working locally or crossing state borders. You’ll know when they enter and exit job sites and quarries, and even when they stray on a detour. This level of tracking means no more lost or stolen equipment for your company. And we never purge your HCSS GPS data, so you can review your fleet history at any time.

Production analysis. So you know where your equipment pieces are, but do you know what they’re doing, or how they’re performing? We’ll tell you when that dump truck was turned on, whether it’s been idling on the job, how many times it raised its bed, and how many cycles it took to get the job done. We can even calculate the number of tons it hauled and how much it’ll cost you. And with our real-time production graphs, you can recognize problem areas immediately and make changes while the job is still in progress.

And more. Beyond location tracking and production analysis, HCSS GPS can show your dispatcher the current equipment utilization, speed up your fuel tax reporting by analyzing equipment mileage by state, and much more.


Track all of your past, present, and future rentals.

Rentals are an inevitable part of the business, but they don’t have to be a hassle.
Use the rental module to track costs and due dates so you can rent efficiently.

  • Know your estimated rental costs on a daily basis. No more surprises when you get your monthly invoice.
  • Avoid fees and take advantage of free days left on your rental contracts with constant visibility of due dates and overdue alerts.
  • Make better rent vs. buy decisions with the built-in analysis and reports.
  • Rental history tracks why each piece was rented, what job it was used for, and which foreman used it.

Integrate with HCSS GPS and HeavyJob.

By integrating with other software like HeavyJob, HCSS GPS, Equipment360, and FuelerPlus, you can get up-to-the-minute location data on all your equipment and easily sync with time cards, shop management, and more.

  • Real-time location with HCSS GPS

    Sometimes things just don’t go as planned, like when you have 10 dump trucks sitting idle at a job site and production grinds to a halt. It happens, and chances are you wouldn’t see it coming until it’s too late to make a difference.

    But HCSS GPS shows you not only location, but also run-time so you can maximize production and efficiency on each job. Identify problems as they occur or predict potential issues before they happen. That means you have the time and information to make changes in the field and avoid costly delays. Data plans start as low as $11 per month, with multiple plans and device types available.

  • Improve field-entry reporting

    Save your foremen valuable data-entry time by pushing crews and equipment from The Dispatcher directly to HeavyJob timecards. Check equipment hours from HCSS GPS against reported hours on HeavyJob time cards. Quickly resolve discrepancies using the True-Up features in The Dispatcher and get a better grasp of utilization.

  • Help your shop

    Make Equipment360 and FuelerPlus even better by integrating with The Dispatcher to manage your shop operations. Easily push equipment schedules and updates directly from The Dispatcher to Equipment360 and FuelerPlus, so you always know where equipment is supposed to be and if it’s performing efficiently.


Demo Videos

12-Month Money-Back Software Guarantee

Take the risk out of buying software.
At HCSS, we’re so confident that our software and services will meet your goals that we’ll refund your software purchase if you aren’t satisfied.

Legendary Customer Service

We know construction isn’t just 9 to 5.
That’s why we’re here nights, weekends, and holidays when you need help with that last-minute schedule change or finding that certain report.
24/7 Instant Support | Our goal is all calls answered in 3 rings or less | Never outsourced


Did you know?

HCSS Cloud Services can host your HCSS software and data on highly secure servers and take care of technicalities like security maintenance, data backups, and HCSS product updates.
Integrate The Dispatcher with HCSS Cloud Services

HCSS The Dispatcher Customer Reviews

The Dispatcher is rated 4.230769230769231 out of 5 by 13.
Rated 4 out of 5 by from Get a grip on your equipment locations This has really helped streamline our dispatch operation and given us a great hold of our resource allocation and locations,
Date published: 2016-01-28
Rated 4 out of 5 by from Dispatcher I love working with dispatcher our company just needs to have better interface with our main operating system
Date published: 2016-01-27
Rated 5 out of 5 by from awesome program been using dispatcher for a year. I love how it has several ways to do the same thing depending on how you are comfortable.
Date published: 2016-01-27
  • 2016-08-31T08:31CST
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Copyright 2016 Heavy Construction Systems Specialists, Inc. (HCSS)

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