This year’s two HCSS Users Group Meetings drew record attendance of almost 1,500 customers. The three-day events included keynote addresses and more than 150 classes taught by HCSS staff, partners, and customers on topics ranging from best practices and tips for software implementation and application to marketing and executive thought leadership. Attendees also participated in town hall discussions, where they provided feedback on new and existing features of the software.
The was the first year the meeting was held at the Marriott Marquis in downtown Houston.
“Moving to a new hotel this year allowed us to expand on our class offerings to allow even more customers to attend, as previous years had sold out,” said Kara MacDonald, HCSS Marketing Director. “It’s been incredible to see this event grow year after year. Almost two-thirds of our attendees this year were first-time attendees, and we expect a lot of them to continue to return. Two hundred of our attendees were attending for at least the fourth time.”
“I always gain more knowledge about the programs and learn new tips and tricks,” said Craig Parker, executive vice president at Silver Star Construction in Moore, Okla. He has attended UGM for 16 years. “Without any exception, I learn a new advanced technique that saves me or my staff time every time I attend UGM.”
Save the date for next year’s meetings being held January 15-17 and February 5-7, 2019, and sign up to be notified when registration opens at hcss2020vc.wpengine.com/ugm.