If you’re still learning about HCSS Dispatcher, we’d like to help. Here are the top questions people ask our sales guys about our job management software.
1. What is HCSS Dispatcher?
HCSS Dispatcher improves your scheduling and dispatching efficiency by avoiding downtime and delays, reducing unnecessary rentals, and automating routine tasks using a Digital Magnet board that allows you to point and click to schedule resources and drag and drop people into crews during setup.
The magnet board includes up to 200 locations and an unlimited number of boards to fit any size company, and boards can be created based on superintendant, region, group, or location, with customizable color and status setups. HCSS Dispatcher allows you to track rentals as well as owned equipment and includes a map view and integrations with HeavyJob, Equipment360, and HCSS GPS.
2. Does HCSS Dispatcher Work With Other HCSS Software?
HCSS Dispatcher works with HeavyBid to alert your dispatcher to future scheduling needs and save time and effort, and it can automatically fill your HeavyJob time cards with crews and equipment based on the Daily Dispatch to save valuable entry time.
Equipment status also can be monitored in Equipment360 using equipment schedules and updates from HCSS Dispatcher, which also receives meter readings, run times, equipment locations, and other reporting data from HCSS GPS to get a clear idea of how equipment is being used.
3. How Do I Host HCSS Dispatcher?
Your company can host HCSS Dispatcher licenses and data on your own server or cloud, allowing for multiple users to be in the system and have access to the same data at the same time (or separately). Or let the HCSS Cloud host your licenses and data on our own highly secure servers. All you have to do to access your software is connect to HCSS Dispatcher through an internet connection on any device.
Our Enterprise version allows large companies with multiple divisions to share software licenses while maintaining completely different data sets. And for those companies that would like to share one license for several users, a single-user network version is available.
4. How do I get my company up and running with HCSS Dispatcher?
HCSS offers both onsite and online options for HCSS Dispatcher implementation. Regardless of how you choose to implement your new software, HCSS and your key stakeholders will participate in status calls throughout the implementation process and provide weekly updates regarding project action items to ensure that all requirements are met.
5. How many HCSS Dispatcher licenses should I buy?
The number of HCSS Dispatcher licenses your organization should purchase depends on your company size and number of users.
6. How much does HCSS Dispatcher cost?
Pricing for HCSS Dispatcher software and training varies greatly and is tailored specifically for each customer. For an accurate price quote, please contact an HCSS salesperson.