
Technical Specifications
Want all the technical details of what goes on behind the scenes of HCSS Cloud Services? You got it.
HCSS-managed service components
Application and network security
Server architecture
Hypervisor hardware
- Virtual Technology utilizing XenServer
- Persistent RAID-10 Storage
- CPU Bursting to virtual endpoints
Virtual server specifications
- Windows Server 2008 R2 Enterprise 64-bit
- Virtual Quad Core 2.3 GHz CPUs
- RAM and disk space allocation based on user count schedule to minimize your cost
- Virtual XenServer 2 gbps NICs for maximum throughput
- Direct access to physical RAID-10 arrays for immediate recovery in the event of Hypervisor failure
Network architecture
- Dedicated application and data servers utilizing Microsoft RemoteApp services
- Domain Isolation and built-in IPsec encryption for data transmission between servers in the cloud
HCSS-managed service components
Operating system and software updates
- OS updates based on pre-defined plan arranged according to your schedule
- HCSS Software updates happen when you want them
Backups
- Secure, automatic, online backups
- AES-256 encryption
- Backup utilizes compression and deduplication for quick, efficient tasks
- Restores occur in seconds rather than hours
- File-level backup in native ISAM environment or full DB backup in SQL environment
- Virtual image backups for specific application server “point-in-time” restores
- Files can be restored to any location
Firewall
- Customized at the server level for client-specific needs
Microsoft SQL Server® for HCSS SQL applications
- Load balanced Microsoft SQL Servers® for highest level of efficiency
- Secure database architecture to protect your data
Application and network security
- 128-bit Digital SSL Signing for Remote Desktop Web access and RemoteApp verification
- Network Access Protection using IPsec policy enforcement for Domain Isolation
- Firewall
Cloud service
- 40 mbps bandwidth of capability throughput for each server
- 100% uptime on the Data Center Network
- 100% uptime on the Data Center’s Infrastructure HVAC and power
- Cloud Server Hypervisor Hosts are based on persistent RAID-10 storage, ensuring almost instant recovery from physical host failures (within one hour).
Technical Support
- Unlimited 24/7 assistance from your HCSS Support Team.
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