Technical specs of HCSS Cloud services.

Technical Specifications

Want all the technical details of what goes on behind the scenes of HCSS Cloud Services? You got it.

Server architecture

Hypervisor hardware

  • Virtual Technology utilizing XenServer
  • Persistent RAID-10 Storage
  • CPU Bursting to virtual endpoints

Virtual server specifications

  • Windows Server 2008 R2 Enterprise 64-bit
  • Virtual Quad Core 2.3 GHz CPUs
  • RAM and disk space allocation based on user count schedule to minimize your cost
  • Virtual XenServer 2 gbps NICs for maximum throughput
  • Direct access to physical RAID-10 arrays for immediate recovery in the event of Hypervisor failure

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Network architecture

  • Dedicated application and data servers utilizing Microsoft RemoteApp services
  • Domain Isolation and built-in IPsec encryption for data transmission between servers in the cloud

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HCSS-managed service components

Operating system and software updates

  • OS updates based on pre-defined plan arranged according to your schedule
  • HCSS Software updates happen when you want them

Backups

  • Secure, automatic, online backups
  • AES-256 encryption
  • Backup utilizes compression and deduplication for quick, efficient tasks
  • Restores occur in seconds rather than hours
  • File-level backup in native ISAM environment or full DB backup in SQL environment
  • Virtual image backups for specific application server “point-in-time” restores
  • Files can be restored to any location

Firewall

  • Customized at the server level for client-specific needs

Microsoft SQL Server® for HCSS SQL applications

  • Load balanced Microsoft SQL Servers® for highest level of efficiency
  • Secure database architecture to protect your data

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Application and network security

  • 128-bit Digital SSL Signing for Remote Desktop Web access and RemoteApp verification
  • Network Access Protection using IPsec policy enforcement for Domain Isolation
  • Firewall

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Cloud service

  • 40 mbps bandwidth of capability throughput for each server
  • 100% uptime on the Data Center Network
  • 100% uptime on the Data Center’s Infrastructure HVAC and power
  • Cloud Server Hypervisor Hosts are based on persistent RAID-10 storage, ensuring almost instant recovery from physical host failures (within one hour).

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Technical Support

  • Unlimited 24/7 assistance from your HCSS Support Team.

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