24/7 Instant Support

We have a general rule in HCSS support. If it takes you longer than a few minutes to figure something out, then you should give us a call. We offer 24/7 live support year round on all HCSS products and will always answer the phone with a live friendly support analyst. They even have the skills and knowledge to help with general IT related issues if your IT technician is unavailable.

Our more advanced users call in very frequently to learn about new parts of the software they may not be utilizing. All our support analysts are trained with an extensive knowledge of all HCSS products and processes that Power Users can take advantage of to be a more efficient and effective estimator.