Innovation

HCSS is a leading edge technology company that continues to be innovative in our software, service to our customers, and our work environment. These innovations help HCSS deliver a products and service to our customers resulting in a significant competitive edge on their competitors.

Innovative Software

HCSS continues to produce innovative software and provides the only integrated construction management software solution designed to achieve total operational efficiency for infrastructure contractors. Contractors can fully integrate and streamline their operations from the estimate through project completion. Thousands of contractors rely on HCSS to stay ahead of the competition.

HCSS customers continue to Win Constructech Vision Awards for Their Innovative Use of HCSS’ HeavyBid, HeavyJob, and The Dispatcher to Increase Productivity.

Our software interfaces to ALL DOT procedures and virtually ALL Accounting Systems for free.

HCSS is the pioneer of the Knowledge Worker. With HeavyJob, superintendents and foreman becoming knowledges workers instead of data entry clerks.

Innovative Service

Wouldn’t it be great if you could work with a software company that helped you get up and running to get the best value for your software purchase? HCSS offers that and more.

24/7 Instant Support

HCSS provides true 24-hour instant support 365 days a year. When you call for support, a knowledgeable support representative will listen to your problem and answer your questions immediately. You won't hear an answering machine, voice mail, or an answering service promising a call back.

Recognizing the importance of getting immediate help for time-sensitive bids, HCSS pioneered 24-hour live support in 1986. Today there is a team of about a dozen primary support staff and a dozen secondary support staff…AND if all of those people are tied up - you'll be transferred to the HCSS President for help - just like the old days!

Click Here to Visit our Customer Support Page

Helpinars

Helpinars are free regional events where support technicians, implementers, and developers travel just to be available to our customers. At Helpinars, we offer a chance to meet with our staff and learn tips and tricks to increase efficiency and productivity through better use of our software. In addition to learning from us, talk with other customers in your area to see how they are using HCSS software.

12-Month Money Back Guarantee

In 2009, HCSS introduced a revolutionary 12-Month Money Back Guarantee for any of our products if the recommended training is taken.

Loyal Customer Discount

The longer companies have been a customer, the more discount they receive off of their annual maintenance bill. This discount can be as much as 24 percent!

Implementation and Training

You’ve purchased our software, now what? HCSS offers many programs for training and implementation of all our products. From beginner training on HeavyBid for new estimators to full out implementation of HeavyJob, HCSS offers a program that fits your company's needs. HCSS has hosted over 300 companies in their Implementation Center in Houston.

Click Here to Visit our Implementation Services Page

Support Cards

All HCSS customers are issued a 24-hour support card with the 24-hour support phone number and the phone numbers of many managers, including the HCSS president’s phone number.

Innovative Work Environment

What happens when you work with a company full of engaged talented people... a company that delivers outstanding products, service, and support to its customers. By taking care of its employees, HCSS has engaged employees that take care of their customers.

Being an outstanding work environment is in our DNA. Wining the Best Companies to Work for in Texas for 3 years (2006, 2008, 2009), HCSS is truly an innovator in creating the best work environment for its employees.

Innovations in Employee Ownership

HCSS has been an employee-owned company since 1998. At that time, Mike Rydin sold 25 percent of the company to the employees via an ESOP (Employee Stock Ownership Plan) with the idea of getting HCSS employees to think and act like owners. HCSS now has a three-tier approach to employee ownership with annual cash profit sharing, Stock Appreciation Rights (SARS), and ESOP. Through these tools employees are rewarded financially for the positive impact they have on the company and are able to see how their work affects company performance. For the past 10 years, employees have received substantial profit sharing, both in cash and ESOP stock.

In 2008, HCSS was honored with the Innovations in Employee Ownership Award. This is an annual award recognizing creative ideas that help make employee ownership stronger, and publicizing those ideas so others can learn from them.

HCSS embraces the concept that if you find a job you love, you’ll never work a day in your life.